Step 1: Request for Quotation (RFQ)

You submit an RFQ detailing the services you require, including project scope, timeline, and budget.

Step 2: Review & Response

Our team will review your RFQ within 5 working days. If your project aligns with our expertise and capacity, we will send a quotation or schedule an online meeting for further discussion.

Step 3: Agreement & Documentation

Once we agree on the terms, we will process the legal paperwork and invoices and send them via email.

Step 4: Kick-off Meeting

After the contracts are signed and the initial payment is made, we will schedule a kick-off meeting to introduce you to the development team and discuss the project roadmap.

Project Setup (First Month)

• Define communication channels and collaboration tools
• Set up project management tools
• Create design mockups and wireframes
• Establish a Git repository and CI/CD pipelines
• Plan the system architecture and DevOps processes

Agile Development & Deployment

• We follow the GitLab Flow for version control and structured development
• Weekly or bi-weekly sprints with iterative development cycles
• Continuous Integration & Deployment (CI/CD) to ensure smooth updates
• Regular client updates and demos to align with expectations

Quality Assurance & Testing

• Automated and manual testing to maintain high-quality code
• Load testing for performance optimization
• Security and compliance audits to ensure best practices

Go-Live & Support

• Deployment to production with monitoring systems in place
• Post-launch support and maintenance to ensure stability

Phase 1: Build – Establishing a Strong Foundation

The process begins with a pilot project , allowing both parties to assess compatibility and effectiveness before committing to a long-term BOT model.

• Small-Scale Collaboration: We start with a small project to evaluate working dynamics, team capabilities, and alignment with the client’s business objectives.
• Project Success & Evaluation: Upon successful completion of the pilot project, we discuss long-term collaboration. If the client sees value in owning a dedicated team, we proceed with formalizing the BOT agreement.
• BOT Agreement & Legal Framework: A detailed BOT model agreement is drafted, outlining:
  • Team size and composition (junior, mid, senior developers)
  • Roles and responsibilities of Pragtech and the client
  • Budget, timelines, and milestones
  • Intellectual property (IP) transfer clauses
  • Knowledge-sharing and transition plan
• Contract Finalization: Once the agreement is signed, we proceed to team formation.

Phase 2: Operate – Running a High-Performance Team

During the Operate phase , Pragtech takes full responsibility for building and managing the team while ensuring seamless integration into the client’s workflows.

• Recruitment & Onboarding:
  • We hire and train developers based on the required skill set and cultural fit.
  • We establish communication channels and workflows to ensure efficiency.
  • The team is introduced to the client’s tools, development standards, and business goals.

• Day-to-Day Operations:
  • The team works exclusively on the client’s projects but remains under Pragtech’s management.
  • We provide mentorship, training, and professional development to enhance the team’s expertise.
  • We ensure adherence to Agile best practices, CI/CD pipelines, DevOps strategies, and security compliance.

• Performance Monitoring & Reporting:
  • Regular progress reports, KPIs, and feedback loops ensure continuous improvement.
  • We conduct quarterly performance reviews with the client to assess alignment with business objectives.

• Optimal Duration & Scalability:
  • The BOT operation typically lasts 2-4 years, depending on the complexity and scale of the engagement.
  • Clients can choose to scale the team up or down based on evolving needs.

Phase 3: Transfer – Seamless Transition & Knowledge Handover

Once the agreed period is completed and all contractual payments are settled , we initiate the transition phase, ensuring a smooth handover of the team to the client.

• Knowledge Transfer & Documentation:
  • We create detailed documentation of project workflows, best practices, and code repositories.
  • The team undergoes intensive knowledge transfer sessions to ensure the client’s management is equipped for continuity.

• Legal & HR Transition:
  • Pragtech assists in the legal transfer of employees to the client’s organization.
  • All contractual agreements, including intellectual property rights , are formally transferred.

• Post-Transfer Support:
  • For a defined period post-transfer, Pragtech provides optional support and consultation to ensure a successful transition.
  • If needed, we can assist in onboarding additional hires to strengthen the team further.